Shipping and Returns
Shipping for one item is $4.50, two or more items is $8. Shipping for international orders are based on United States Postal Service current rates and are shipped by weight. I will do my best to ship your items out 24 hours after payment, but, due to high volume times, please allow 36 hours after payment for your purchase to ship. You will receive a tracking number from Shopify in your email once your package is ready to ship.
Returns
Exchanges/Returns: You have 7 days from the day you receive your merchandise to return or exchange. If you need to return an item, the tag must be attached, unworn, and be free of odors (including perfume). Buyer is responsible for return shipping. Original shipping is non refundable. If using PayPal, refund is minus any fees charged by PayPal’s service. No returns or exchanges on Sale items. For hygienic reasons, body jewelry including earrings are not eligible for return.
Additional non-returnable items:
Gift cards and body jewelry including earrings
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Damages: Clothing is inspected carefully, however, sometimes imperfections slip through. Please notify me within 7 days of receiving your new item with a picture of the damage. Damaged items do need to be returned to me within the first 7 days of receiving the item to receive a refund.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at redapplevixen@gmail.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at redapplevixen@gmail.com and send your item to: 8043 County Rd D, Almond WI 54909, United States.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be e-mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 8043 County Rd D, Almond WI 54909, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Paypal fees are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.